Last Updated: February 01, 2026

These Terms of Service ("Terms") govern your access to and use of the website, services, AI tools, and demos provided by Dynamic & Innovation Designs LLC, doing business as Kaleah AI Agency ("we," "us," or "our"), located at www.kaleahagency.com.

By accessing our website or using any of our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services Overview

Kaleah AI Agency provides AI automation and artificial intelligence integration services for local and service-based businesses in the United States and internationally. Our services include, but are not limited to:

AI voice agents and chatbots for customer service and lead management

Automated appointment scheduling and follow-up systems

CRM integrations and workflow automation

Custom AI solutions tailored to specific industries and business needs

Pricing varies based on the specific service, industry, scope of work, and individual business requirements. All pricing details are discussed and agreed upon prior to engagement.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the business you represent. By using our services, you confirm that you meet these requirements.

3. AI Demos & Interactive Features

Our website may offer interactive AI demos where you can receive a phone call or SMS from our AI systems. By requesting a demo:

You consent to receiving an automated call or text message at the phone number you provide.

You understand that the demo is for demonstration purposes only and does not constitute a service agreement.

You acknowledge that demo interactions may be recorded for quality assurance and improvement purposes.

Demo Disclaimer: AI demo results are for illustrative purposes. Actual performance of AI solutions may vary based on your specific business configuration, industry, and use case.

4. Client Engagements & Agreements

Formal service engagements are subject to a separate service agreement or proposal that outlines specific deliverables, timelines, pricing, and terms. These Terms of Service apply generally to website use and initial interactions; they do not replace any signed service contracts.

5. Your Responsibilities

When using our website and services, you agree to:

Provide accurate and truthful information

Use our services and demos only for lawful purposes

Not attempt to reverse-engineer, copy, or misuse our AI technology, scripts, or proprietary systems

Not submit false, misleading, or spam information through our forms

Not use our services to harass, deceive, or harm others

6. Intellectual Property

All content on our website — including text, graphics, logos, AI configurations, workflows, scripts, and design elements — is the property of Dynamic & Innovation Designs LLC or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.

7. Communications & Consent

By submitting your contact information through our website, you consent to receive communications from us via email, SMS, phone, or AI-powered messaging related to:

The demo or service you requested

Follow-up information about our services

Relevant updates or offers

You may opt out of marketing communications at any time by replying STOP to any SMS, clicking "unsubscribe" in emails, or contacting us directly. Opting out of marketing messages does not affect service-related communications for active engagements.

8. Payment Terms

For paid services, payment terms will be outlined in your individual service agreement or proposal. General terms include:

All prices are quoted in U.S. dollars unless otherwise specified.

Payment is due according to the schedule agreed upon in your service contract.

Late payments may result in service suspension or additional fees as outlined in your agreement.

9. Limitation of Liability

To the fullest extent permitted by law, Dynamic & Innovation Designs LLC, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, demos, or services.

Our total liability for any claim related to our services shall not exceed the total amount you have paid to us for the specific service giving rise to the claim. We do not guarantee specific business results, revenue increases, or lead generation outcomes, as results depend on multiple factors beyond our control.

10. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of harmful components.

11. Indemnification

You agree to indemnify and hold harmless Dynamic & Innovation Designs LLC, its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

12. Termination

We reserve the right to suspend or terminate your access to our website or services at any time, with or without cause, and with or without notice. Upon termination of any service agreement, provisions regarding intellectual property, limitation of liability, and indemnification shall survive.

13. Governing Law & Disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved through good-faith negotiation first. If negotiation fails, disputes shall be submitted to binding arbitration in Broward County, Florida, or the applicable courts of that jurisdiction.

14. Modifications

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or services after any changes constitutes acceptance of the revised Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Us

If you have questions about these Terms, please reach out:

Dynamic & Innovation Designs LLC

DBA: Kaleah AI Agency

7900 NW 50th St, Lauderhill, FL 33351

Phone: +1 (954) 519-7681

Website: www.kaleahagency.com